It pays to be nice.

Posted by Arcturus Kirwin on April 15th, 2008 filed in Business, Internet

(I am not an employee of DreamHost and whilst I mention them many times, I in no way represent them, their owners, employees, pets, small fuzzy things that grow under the refridgerator or even the high lord, Josh Jones. I’m just a customer.)

I hang around in #dreamhost on freenode. It’s a very nice channel, full of wonderful people. Like.. rlparker, ameyer, Raws, mostly, xkhan, mandingo.. the list goes on. It’s a great place.

Now, #dreamhost is also a channel about the company, DreamHost. A web hosting company, through whom, this blog is published. (At a great price, too!). Now, someone came into this channel today. A user by the name of Neoteric, who, based on what he said, was a Tim Ball, who worked for the Center for American Progress.

His hostmask and IP seemed to confirm this, coming as he was from a block of IPs that also contained the IP for CAP’s mailserver. Still, in the interest of full disclosure, I cannot say 100% that it was this person.

However, this person claimed to be Mr. Ball and was, to put it bluntly, extremely rude. Not only was he demanding many things from DreamHost (in an unofficial DreamHost channel no less), he was rude to many of the users, including myself whom he told to ‘go fuck yourself’ (sic).

Now, I am sure it is not just me, but if you came into a public forum such as this, posited yourself as a representative of your employers and proceeded to act in a manner which is wholly unprofessional.. well, surely you can agree, it’s not very good.

I emailed his superiors and provided full logs and I hope that they can make him see that being courteous in the future is in his best interests.

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